5.19 Warranties


A. All Equipment shall be warranted in writing from the date of final acceptance for a minimum period of one (1) year (regardless of the duration of the manufacturer's warranty) from defective parts, material, design, and workmanship, whether furnished by the Food Service Equipment Contractor (section 11 40 00) or any of his subcontractors. The Food Service Equipment Contractor (section 11 40 00) will be responsible for the cost of the affected equipment and/or its parts as well as any related costs of affected structural, electrical, mechanical, or other work requiring removal or replacement as a direct or indirect result of the failure of the equipment.

B. Compressors: Additional (4) four-year warranty.

C. No additional costs shall be transferred to the Owner. Neither the final certificate nor payment will relieve the Food Service Equipment Contractor of responsibility for honoring the warranty.

D. If the Food Service Equipment Contractor is requested to provide service necessary as a result of faulty utility connections, misuse or abuse, or other reason beyond the control of the Food Service Equipment Contractor, then they shall be reimbursed for the expenses and costs by the party making the original request for service.

E. Repair/Replacement of any individual unit to be limited to 3 major replacements parts before a new replacement unit to be provided in its place within the time frame of warranty. This is to ensure that there are no hidden damages present in the unit giving the owner a fully functioning equipment. This is limited to countertop and standalone equipment. Hoods, remote refrigeration systems, etc. to be provided with standard service requirements. 

F. Initial Warranty Service: Beginning at Substantial Completion, maintenance service shall include 12 months' full maintenance by skilled employees of Food Service Equipment Contractor. This includes service in the event of failure of any system or equipment component or improper functioning of specified work during the warranty period. 

    1.  Perform warranty during normal working hours. 
    2.  Perform emergency callback service during normal working hours with response time of two hours or less. 
    3.  Include 24-hour-per-day, 7-day-per-week emergency callback service with response time of two hours or less.